Terms and Conditions

Welcome to Veritas Africa! These Terms and Conditions outline the rules and regulations for the use of our website, services, and products. By accessing our website and placing an order, you accept these Terms and Conditions in full. Please read them carefully.

1. General Information

1.1. Veritas Africa is a registered company operating an online WooCommerce store that sells food, wine, spirits, and beers primarily to hotels, restaurants, and businesses in Zanzibar, Tanzania.

1.2. Our online store allows customers to place orders for our products, and we offer delivery services across the island of Zanzibar.

2. Ordering and Payment

2.1. Orders can be placed through our online store at Veritas Africa.

2.2. Payment can be made by bank transfer or cash on delivery. Full payment must be received before the goods are delivered.

2.3. All prices are listed in USD and are exclusive of delivery charges unless otherwise stated.

3. Delivery

3.1. We deliver goods on the island of Zanzibar. Delivery fees are as follows:

A small fee for deliveries within Stone Town.

A larger fee for deliveries outside of Stone Town.

3.2. Orders above $200 (excluding delivery charges) qualify for free delivery.

3.3. Delivery times may vary based on the location and availability of the products. We will notify customers of the estimated delivery time upon order confirmation.

3.4. Customers are responsible for providing accurate delivery information. Veritas Africa is not liable for delays or non-delivery due to incorrect or incomplete information provided by the customer.

4. Returns and Refunds

4.1. If you are not satisfied with your purchase, please see our Returns and Refunds Terms

5. Privacy and Data Protection

5.1. We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

6. Intellectual Property

6.1. All content on the Veritas Africa website, including text, graphics, logos, images, and software, is the property of Veritas Africa or its content suppliers and is protected by intellectual property laws.

6.2. You may not reproduce, distribute, or use any content from our website without prior written permission from Veritas Africa.

7. Limitation of Liability

7.1. Veritas Africa is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.

7.2. Our liability is limited to the value of the goods purchased.

8. Governing Law

8.1. These Terms and Conditions are governed by and construed in accordance with the laws of Tanzania.

8.2. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Tanzania.

9. Changes to Terms and Conditions

9.1. Veritas Africa reserves the right to update or modify these Terms and Conditions at any time without prior notice.

9.2. Any changes will be posted on this page, and your continued use of our website and services constitutes acceptance of the updated Terms and Conditions.

Thank you for choosing Veritas Africa. If you have any questions or need further assistance, please feel free to contact us. We look forward to serving you!